Q: What are the top reviewed jobs at Express Scripts?

Patient Care Advocate (190) , Pharmacy Technician (120) , Customer Service Representative (86) , Senior Manager (64) , Business Analyst (53) , Director (47) , Staff Pharmacist (47) , Certified Pharmacy Technician (42) , Manager (37) , Project Manager (37) , Prior Authorization Representative (36) , Account Manager (35) , Pharmacist (33) , Software Engineer (28) , Financial Analyst (25)

Question 1

Is Express Scripts a good company to work for?

Accepted Answer

Express Scripts has an overall rating of 3.1 out of 5, based on over 3,800 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 48% of employees would recommend working at Express Scripts to a friend and 32% have a positive outlook for the business. The best reviews about Express Scripts have been left by employees working as Senior Financial Analyst, Intern and Senior Product Manager.

Question 2

Does Express Scripts pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Express Scripts employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Express Scripts. This rating has decreased by 5% over the last 12 months.

Question 3

How satisfied are employees working at Express Scripts?

Accepted Answer

48% of Express Scripts employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Express Scripts 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

Question 4

What are the top reviewed jobs at Express Scripts?

Accepted Answer

Patient Care Advocate (190), Pharmacy Technician (120), Customer Service Representative (86), Senior Manager (64), Business Analyst (53), Director (47), Staff Pharmacist (47), Certified Pharmacy Technician (42), Manager (37), Project Manager (37), Prior Authorization Representative (36), Account Manager (35), Pharmacist (33), Software Engineer (28), Financial Analyst (25)

Question 5

What are the pros of working at Express Scripts according to real employee reviews?

Accepted Answer

"The benefits are good and varied." ((in 436 reviews)); "The only pro I can think of is we had a union from when we were Medco so we had good pay because of that" ((in 245 reviews)); "Great people to work with and many aspects of the business which were interesting to learn." ((in 170 reviews)); "Work from home sometimes is good." ((in 163 reviews)); "Flexibility and great coworkers WFH" ((in 68 reviews))

Question 6

What are the cons of working at Express Scripts according to real employee reviews?

Accepted Answer

"unable to retain top talent because of poor management" ((in 242 reviews)); "If you are on a team that is overloaded you will have no work life balance" ((in 175 reviews)); "No training or management" ((in 73 reviews)); "Upper management does not care at all about employees!" ((in 72 reviews)); "It takes a year or more to remove bad managers." ((in 60 reviews))

Question 7

What are employees saying about Express Scripts layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Express Scripts layoffs and their outlook for job security at Express Scripts in 2026.

Question 8

What are the top reviewed Express Scripts locations?

Accepted Answer

Saint Louis, Franklin Lakes, Tempe, Orlando, Bloomington, Whitestown, Dublin, Indianapolis, Tampa, Saint Marys, Memphis, Columbus, Las Vegas, Port Saint Lucie, Charlotte, Mason, Phoenix, Fort Worth, Albuquerque, Minneapolis, Fairfield, Lake Mary, Liberty Lake, Pueblo, Philadelphia, New York, Irving, Cincinnati, Byfield, Harrisburg

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It is what it is - Customer Service Representative Express Scripts Employee Review

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