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Express Scripts

Acquired by The Cigna Group

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Express Scripts reviews about "manager"

32% positive business outlook

Reviews by job title

204 reviews
1.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

-Staff at the facilities are super kind (coffee shop, cafeteria, security, etc.) -Nice technology equipment, decent job keeping our laptops up to date. -Large company with lots of departments to move to, learn, & continue to expand knowledge in pharmacy space.

Cons

-High risk for stable employment. The company is all for itself: Constant rounds of layoffs, forced "retirement packages", and now implementing a "grading scale" to have other ways to terminate employees. -These layoffs also impact people leaders, which can lead to lower level employees experiencing more than 4 managers in a single year. -Company has no care for the E in DEI when it comes to WFH vs in office employees. If you live within 50 miles from an office, you will be forced to go in & have thousands of dollars in added annual expenses, while WFH employees make the same salary. To expand, in office employees are forced to be in office specific days each week, while WFH employees don't even have to turn cameras on and frequently have their children home with them while working. -While the company "requires" 3 days a week in office, most employees barely do 1 day in office. There was an initial "scare tactic" to ensure people were coming into office, then they gave up. Now the only ones punished are those actually showing up. -The in office experience is terrible for those forced to go in. Mostly an empty office, while leadership sings that "collaboration" is the goal. Company does not provide coffee or hardly any office supplies, water machines are often not working, meeting rooms constantly booked (with no one using them). -Organization has a SHARP difference in org tenure. Either 2-5 years, or 12+ years. A very clear indication of the favoritism that occurs for promotion opportunities, which are more based on tenure (and following orders) than actually creating value or trying new things. -The company promotes words like "agile" and "change", but they are far from agile with any structure, and change is done constantly with the suggestion it is for progress (progress that rarely came). -Most people leaders within the company have ZERO leadership experience outside of the company, and it shows in their results & relationships. The organization also provides hardly any leadership training/development programs for their people leaders, continuing to show the lack of value place on the replaceable employees (no matter the level). -I personally watched individuals get fired/laid off for "job eliminations", only to see the company re-post the same exact role within days, just changing slight wording of titles. -In a similar vein, also watched as the organization told employees about an employee "choosing to go another route" when they forced the individual to quit/retire. -Your success in the company is mostly predicated off of what work you are given. If you receive high profile work or work that generates money for the org, you have a fast track to success. If you don't have that kind of work, you will be forgotten about & put in the "keep the lights on" bucket.

1.0
Aug 28, 2024

Run

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hire quickly Nothing else Find another company

Cons

EXTREME MICROMANAGEMENT POOR GUIDELINES Low pay Managers only care about stealing time

1.0
Nov 21, 2025
Recommend
CEO approval
Business Outlook

Pros

There were a few managers that would look out for our department and helped try to make a difference

Cons

The title of “analyst” is misleading, it’s more of a data entry role. The job itself isn’t horrible, but micromanagers made coming into the office a pretty bad experience. Overall, I would not recommend working here to anyone I know. You can easily find a job in this salary range with a more positive work environment.

2.0
Jun 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home, Work/Life balance, Decent Health Insurance

Cons

During covid gloated about making billions but didn't want to give out bonuses because they weren't "sure" how covid would play out. Never paid it out. Went through multiple layoffs in 2023 and 2024. Culture was extremely toxic prior to me joining then it went well for a few years before reverting to not a good environment. Indian outsourcing replacing American jobs. Management promotions based on technical skills and NOT soft skills making for horrid managers across IT.

3.0
May 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Opportunity to work from home

Cons

Constant increasing workload, not even put manager knows what we are supposed to be doing, worl descrition and duties are getting changed way more often thn thy should with no pay increase, manager never responds. No room for advancement unless you are in office, which is not possible for remote employees

5.0
Aug 22, 2024

Good Boss

Recommend
CEO approval
Business Outlook

Pros

WFH, like my boss & team. Have good managers and life is good

Cons

WFH is not really an option anymore for most new hires

Viewing 1 - 3 of 204 Reviews

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