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Express Scripts

Acquired by The Cigna Group

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PCA - Anonymous employee Express Scripts Employee Review

1.0
Dec 7, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, that was it.

Cons

Micro managed, communications between employees and management is non-existent. Supervisors have too much on their plate to adequately perform as real supervisors. Much discrimination, very high call volume, system not updated correctly to be proficient at helping the clients especially the Medicare patients who do not even understand what the coverage gap is and/or how their plan works. Having to lie was the worst part, pharmacist were very rude to deal with.

Explore other reviews about Express Scripts

5.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

A Very good company so far

Cons

Nothing cons at this moment

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Stable employment and job security due to patient needs

Cons

It can be extremely slow at times and has very strict metrics

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