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Express Scripts

Acquired by The Cigna Group

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Challenging, Exciting, Changes,Overworked, Fairly Compensated - Customer Support Specialist Express Scripts Employee Review

4.0
Jun 14, 2013
Recommend
CEO approval
Business Outlook

Pros

Flexible work environment, numerous work at home positions available, casual dress code, fair bonus program, can carry a good portion of Paid Time Off balance forward each calendar year, career growth opportunities exist if you are a stellar employee. Very professional team members. I benefit greatly from the college compensation program which is offered to all full time employees.

Cons

Would like to see a bit more diversity in the work place. Work life balance a bit difficult because high weekly work hours are the set expectation of most employees. Customer service reps's could use more training and orientation. Expect that you learn the job very quickly. Would like to see more training programs.

Explore other reviews about Express Scripts

5.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

A Very good company so far

Cons

Nothing cons at this moment

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Stable employment and job security due to patient needs

Cons

It can be extremely slow at times and has very strict metrics

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