It seemed like no one was ever on the same page, - Anonymous employee Express Scripts Employee Review

My hours always changed. The auditing of calls was very subjective. The supervisors were always micro managing. If you were on a call too long they would come to your desk and ask why. They were really strict on reaching your metrics. Really hard to take person time off. Very high turn-over in the call center. No associate appreciation incentives. This company was all about numbers numbers numbers….No real care about employees just meeting their goals. Mandatory overtime was always assigned, even 1-2 hours before the end of your shift and if you didn't stay you would get attendance points.