Pros
Extremely easy job. IF you can't do this job, there isn't a job you could do.
Cons
The management in this building reminds me of the stereotypical "in crowd" in a generic television high school. Get in with them, and your career here will soar. Don't, and be prepared to do the same thing for as long as you are here. I watched someone with 3 years experience here get promoted in a manner that made them directly in charge of someone with 12 years of experience. Additionally, management has been fighting the high turnover rate since at least 2010, but that is a problem with an obvious answer, and they pretend they can't see it. All of the ridiculous, childish, and downright patronizing "fun" activities like theme days and pizza parties and paper awards make one feel as if they have returned to their high school days, which pairs with my aforementioned description of the management staff rather well. Also, Avaya is the most aggravating phone system I have had the displeasure of using.