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Express Scripts

Acquired by The Cigna Group

Is this your company?

Left terribly disappointed after 10+ years - Senior Eligibility Analyst Express Scripts Employee Review

1.0
Aug 21, 2013
Recommend
CEO approval
Business Outlook

Pros

Good health benefits, vacation time, decent compensation and great co-workers.

Cons

Express Scripts (ESI) used to be a nice place to work. The company was very employee oriented and we were able to have fun while still getting work accomplished. The morale began sliding dramatically as department management changed due to being over stressed and overworked. Outsourcing became more popular which in turn brought layoffs. The fun employee appreciation activities stopped at a company level and care for employees completely went out the window. Anyone who has worked at ESI for any amount of time (at least in Eligibility) is completely deflated and in fear of losing their job. There is absolutely no work/life balance either. When I left ESI, I was working a minimum of 60 hours every week while being a salary employee (no overtime pay) and absolutely no appreciation for the extra work. Cons: no work/life balance, lack of care for employees (feel like just a number), terrible training (for new & existing employees, lack of job knowledge by management, extremely high stress

Explore other reviews about Express Scripts

5.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

A Very good company so far

Cons

Nothing cons at this moment

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Stable employment and job security due to patient needs

Cons

It can be extremely slow at times and has very strict metrics

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