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Express Scripts

Acquired by The Cigna Group

Is this your company?

Just wrong - Patient Care Advocate Express Scripts Employee Review

1.0
Aug 28, 2013
Recommend
CEO approval
Business Outlook

Pros

Being able to help people receive life saving medication

Cons

listening to customer after customer call to complain that their loved one is about to die because that person did not get the medication on time due to not being able to pay thousands of dollars for meds or human error... I hated it! Your calls are always on a 3 minute timer taking calls fast is the main priority NOT CUSTOMER SERVICE

Explore other reviews about Express Scripts

5.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

A Very good company so far

Cons

Nothing cons at this moment

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Stable employment and job security due to patient needs

Cons

It can be extremely slow at times and has very strict metrics

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