grass isn't always greener on the other side - Anonymous employee Express Scripts Employee Review

I applied for the money and in the end, even that wasn't enough. It isn't a really happy place to work. Little sense of community, no real ownership of fault and if you are a patient care advocate you are thrown to the lions for every issue. Supervisors, on more than one occasion, just did not have the answer. With the merging of the companies and all this reform we were hit with calls that were both abusive and intrusive. We couldn't transfer patients to supervisor unless the patient specifically requested to speak to one, in the mean time, we had to sit and listen and mumble with the mute button on. probably trivial but still unlike any place I have ever worked for.