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Express Scripts

Acquired by The Cigna Group

Is this your company?

Named 2nd worst company to work for in America by the Wall Street Journal two years in a row (should be #1 by next year) - Anonymous employee Express Scripts Employee Review

1.0
Jul 3, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, 401K, TR, PTO (but good luck using it), nice HQ in St. Louis. Some genuinely nice people still remain. Can work from home or go into the office.

Cons

I have watched ESI fall to pieces over the last few years. I can now state without any uncertainty or hesitation that things will never improve. It's become too much of a mess. Most in leadership are simply not qualified, don't care, or are too busy to care. No clear career path and absolutely no training. Everyone's job is to just "try and figure it out" without asking too many questions. Everyone is miserable at this point with the biggest issue being work/life balance.....If you use one day of PTO, you will work 10-12 hour days for the next 5 days upon returning trying to catch up. So, if you use 1 full week of PTO, you will work approximately 25 consecutive 10-12 hour days upon your return. The culture at ESI is cut throat and very negative and hostile. As other reviewers have mentioned, this is not a happy, positive place to be. Every organization will have their share of issues, but, I can't imagine anything coming close to what my colleagues and myself have witnessed and endured. My advise to the potential ESI employee reading this - if you are presently employed and can at least tolerate your current job STAY WHERE YOU ARE. After 6 months of working at ESI, you will surely regret the day you ever applied or were recruited.

Explore other reviews about Express Scripts

5.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

A Very good company so far

Cons

Nothing cons at this moment

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Stable employment and job security due to patient needs

Cons

It can be extremely slow at times and has very strict metrics

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