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Express Scripts

Acquired by The Cigna Group

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Coverage review department - Prior Authorization Advocate Express Scripts Employee Review

1.0
Oct 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Ppl will always be in need of medication (job security), if you put your trust in a job. Benefits good, 401k, school reimbursement

Cons

Management is a joke. We just had 7 Supervisor leave the department/company within a 4 month time frame. That does not help moral. Now we have new supervisors that do not know anything. They're more like drones. Communication is lacking. We just had a shift bid in April and now have a new bid that will take affect oct. 23. In this bid we were not given our ranking, nor was our supervisors, because in the April shift bid agents with terrible stats were given great schedules and questions were asked, but no answer. I suppose we are just a # to esi. Modern day slaves. Work/life balance is a joke. When too many agents try to get out of the department at once, they put an off the books freeze on the department. One supervisor was fired for releasing this information. Nonetheless, don't trust man. My hope is in Jehovah. This battle belongs to Him.

Explore other reviews about Express Scripts

5.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

A Very good company so far

Cons

Nothing cons at this moment

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Stable employment and job security due to patient needs

Cons

It can be extremely slow at times and has very strict metrics

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