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Express Scripts

Acquired by The Cigna Group

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MICROMANAGED - Patient Care Advocate Express Scripts Employee Review

4.0
Jan 2, 2022
Recommend
CEO approval
Business Outlook

Pros

The pay was decent and benefits were good - I loved that insurance was available effective day 1 of employment. The supplement pay for later hours and weekend shifts was a nice feature.

Cons

I am not one that is big on being micromanaged, but every single second of your shift is being monitored. This was my first call center job, so I did not understand how that worked. During peak times there was a shortage of key players such as RPh and Supervisors. This really held up call times.

Explore other reviews about Express Scripts

5.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

A Very good company so far

Cons

Nothing cons at this moment

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Stable employment and job security due to patient needs

Cons

It can be extremely slow at times and has very strict metrics

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