Terrible company - PCA and RTL Express Scripts Employee Review

Express Scripts is the dollar store of the PBM industry and they treat their employees no better than their members and clients. They do NOT emphasize customer service rater making the call quick. You will get marked down more on a call by upsetting the member then you would giving inaccurate information. So it is advantageous to lie to a member so they don't get mad. I was originally trained by Medco Health before the merger, and couldn't stomach Express Scripts' lack of ethics.