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Express Scripts

Acquired by The Cigna Group

Is this your company?

Toxic Environment - Pharmacy Technician Express Scripts Employee Review

2.0
Aug 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Health benefits are still OK, although they used to be better. There is opportunity to move up the ladder; but I urge you to think twice before doing so. The tallest blade of grass is always the first to get cut.

Cons

Way too much emphasis is put on numbers and 6-S. Management creates a stressful work environment, then scolds employees for having "bad attitudes". Your worth is directly related to your metrics. The company considers themselves totally successful as long as the bottom line looks good no matter what it takes to get there. Employee satisfaction is never a consideration; employees are pawns. Results of internal surveys are always negative but nothing is ever done about it. There are no benefits associated with tenure. Time off for holidays is decided by a lottery drawing. Who does that??

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Express Scripts Response
10y
Thank you for taking the time to provide your honest feedback. While we are glad you like our competitive health benefits and advancement opportunities, we are sorry that your overall experience with our company has been difficult. Our leadership team takes the responses we receive in our regular employee surveys very seriously and we are making progress. Some of the more recent changes include improvements to performance management, the internal hiring process and company communications. We hope that, if you have not already experienced these meaningful changes, that they will be part of your life at our company in the very near future. Please continue sending us your feedback. We appreciate it.

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5.0
Jun 11, 2025
Recommend
CEO approval
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Pros

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Cons

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3.0
Jun 29, 2026
Recommend
CEO approval
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Pros

Stable employment and job security due to patient needs

Cons

It can be extremely slow at times and has very strict metrics

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