Not the same as before we bought Medco. - Call Center Supervisor Express Scripts Employee Review

Users say... "The benefits are good and varied." "The only pro I can think of is we had a union from when we were Medco so we had good pay because of that" "Work from home and good management" "Great people in 'the trenches' who are dedicated and want to 'do the right thing.'" "once taking calls its not bad but still not great and the culture is not great" 

Users say... "unable to retain top talent because of poor management" "If you are on a team that is overloaded you will have no work life balance" "No training opportunities unless you are willing to do it on your own time and pay for it yourself." "Upper management does not care at all about employees!" "It takes a year or more to remove bad managers."