Call-Center Rep./Quality Rep. - Anonymous employee Express Scripts Employee Review

ESI was a very hard company to move up in. They set unrealistic expectations for you to fulfill as far as your raise was concerned. Your raise was also dependent upon others in your area, who may not have been doing the same or as much as you. I had a masters degree working in one of their call centers. I took the job to get in the company. It was very hard to not get clustered in with the others. If you weren't liked or well known...you can forget it. Also, if you move up while you're in the company, they will ONLY give you UP TO an 11% raise based on the current salary you have. IF they hired someone from outside without the internal experience and time with the company, you can guarantee they are making more money than you are.