A place where you won't find unhappy employees - UI Developer Freshworks Employee Review

5.0
Sep 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Indians are famous for adopting things from the west , and this is one such adoption done right - the work culture. The moment you step into Freshdesk you feel like you are working in an American or European company. Such is the quality of workplace , perks provided by Freshdesk and the people you work with. No hierarchy , No one to boss you around , no timings , no dress code - just do the work and enjoy your life. Free food and free wifi - *sigh*. Great work life balance , great learning opportunity and freedom of expression. I have been working here for more than one month as UI developer.

Cons

Nothing notable as of now. Will update if I find something.

Explore other reviews about Freshworks

5.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good culture to work here,

Cons

Location is quite far, travel is tedious

avatar
Freshworks Response
3mo
Thanks for the review--we think it's pretty fun here too! Best of luck on what's next.
2.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Mostly good salary/benefits - Nice office - Some decent coworkers

Cons

If you have to do mass layoffs of hundreds of employees every 18 months, leaders need to look in the mirror to find the true problem with the business. Because it's not the competent people that actually get things done that are being laid off with no warning and limited severance. Don't expect any job security here. Also: - Still behind on certain benefits (extremely limited 401k match and bad expense policies not in line with US standards) - Work life balance is hard with large teams in both India and the US - Some employees who have been here 10+ years are completely unresponsive and largely incompetent but still get raises, promotions, and aren't ever scrutinized by leadership. The politics game runs deep here.

4
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