Retail is much harder than people think, but can be rewarding if you really like people - Assistant Store Manager GameStop Employee Review

3.0
Jan 6, 2009
Recommend
CEO approval
Business Outlook

Pros

to learn about gaming, to be involved with gaming, for the opportunity to work with other gamers, employee discount, employees can borrow games, great opportunity to build people skills and customer service skills, opportunities to help wide array of customers (not just nerdy gamers anymore), from families to grandparents to kids (DON'T be a gamer snob and continuously put down Wii etc games, there's no room for you in Gamestop anymore, gaming has changed too much)

Cons

Poor pay, risk of being robbed, actually fairly stressful, VERY detail-oriented - need to be very on top of your work, store operations are very important, fairly inconsistent scheduling, relatively poor communications from Store Mgmt and District Management (but this varies by individual), somewhat unreasonable pressure to hit subscriptions and reservations targets without any incentive - there are NO commissions at Gamestop

Explore other reviews about GameStop

5.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Games are awsoem for real

Cons

Low pay but it’s okay

3.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

You get real management experience fast. You can honestly say you handled: Inventory control Cash handling Customer conflict Sales goals Scheduling pressure Loss prevention Store operations Merchandising Trade-ins Tech/product support Opening and closing Problem-solving without backup That is valuable on a resume. You also learn independence. If you can run a store alone, you can handle pressure, prioritize, and make decisions without someone holding your hand. It can also be good if you like games, collectibles, tech, consoles, and talking to customers who care about that world. And if the store has decent traffic, you can build strong customer relationships. Regulars matter.

Cons

Being “store manager” but also being the only person there is often exploitation dressed up as responsibility. You may be expected to do the work of: Manager Sales associate Inventory clerk Security Customer service desk Tech advisor Cleaner Cashier Loss prevention Complaint handler All at once. The biggest cons: You are accountable for problems you may not have enough staff, payroll, or authority to fix. Upper management may push metrics, warranties, memberships, preorders, and sales goals without giving enough labor or support. You may get blamed for shrink, low numbers, customer complaints, late tasks, missed calls, or messy inventory even when the real issue is understaffing. Breaks can become fake breaks. If you are alone, you may not actually be able to step away. Safety can be an issue, especially with cash, consoles, theft, angry customers, or closing alone. The title can sound stronger than the pay. GameStop management responsibility has historically outweighed compensation in many stores. Burnout risk is high. You are constantly “on,” and there may be no one to absorb pressure with you.

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