Is GameStop a good company to work for as a SGA/Keyholder?

SGA/Keyholder professionals working at GameStop have rated their employer with 2.8 out of 5 stars in 110 Glassdoor reviews. This is a lower than average score with the overall rating of GameStop employees being 2.9 out of 5 stars. Search open SGA/Keyholder Jobs at GameStop now and start preparing for your job interview by browsing frequently asked SGA/Keyholder interview questions at GameStop .

Does GameStop pay SGA/Keyholder employees well?

SGA/Keyholder professionals rate their compensation and benefits at GameStop with 1.9 out of 5 stars based on 110 anonymously submitted employee reviews. This is 14.6% worse than the company average rating for salary and benefits. Find out more about SGA/Keyholder salaries at GameStop.

What are the top reviewed jobs at GameStop?

Store Manager (924) , Game Advisor (805) , Senior Game Advisor (653) , Sales Associate (487) , Assistant Manager (357) , Assistant Store Manager (350) , Senior Guest Advisor (SGA) (289) , Senior Guest Advisor (244) , Store Leader (233) , Manager (158) , Guest Advisor (134) , Assistant Store Leader (111) , SGA/Keyholder (110) , SGA (109) , District Manager (75)

What are the pros of working at GameStop according to real employee reviews?

"Great people Up to date on games and new consoles First pick when getting anything electronic" ((in 474 reviews)); "The only reason I stayed with them as long as I did was because I had great coworkers." ((in 418 reviews)); "15% Benefit (Good benefits)" ((in 211 reviews)); "Fun work environment and people" ((in 146 reviews)); "Other employees are great and very welcoming" ((in 81 reviews))

What are the cons of working at GameStop according to real employee reviews?

"Low pay and if your store happens to be in an area with a wage increase it falls on your profitability as if your fault." ((in 1034 reviews)); "General public service and poor management" ((in 442 reviews)); "Poor Upper Management and Unprofessionalism" ((in 368 reviews)); "Expected to work long hours alone and get impossible amounts of work done while keeping up sales numbers." ((in 317 reviews)); "The team that I was on had good managers but they were overruled by their manager (Director) for what ever reason." ((in 277 reviews))

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GameStop

GameStop SGA/Keyholder reviews

2.8

28% would recommend to a friend

(110 total reviews)

Matt Furlong

Not enough data to show CEO approval

20% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.7

Culture & values

2.6

Work/Life balance

2.4

Senior management

2.3

Career opportunities

1.9

Compensation and benefits

SGA/Keyholder employees have rated GameStop with 2.8 out of 5 stars, based on 110 company reviews on Glassdoor. This indicates that most SGA/Keyholder professionals have an average working experience there. GameStop is rated 21% below average by SGA/Keyholder professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

110 reviews

3.0

Feb 6, 2026

Okay

Sga/keyholder

Recommend

CEO approval

Business Outlook

Pros

Decent borrowing game perks and discounts

Cons

Hours are bad and management is okay

3.0

Feb 10, 2025

Passable

Sga/keyholder

Recommend

CEO approval

Business Outlook

Pros

Pretty low stakes retail environment. Compensation not driven by performance.

Cons

If there are no staffing issues in your area, low performance could lead to fewer hours

3.0

Oct 15, 2024

Too many metrics

Sga/keyholder

Recommend

CEO approval

Business Outlook

Pros

Surrounded by great people and fun products.

Cons

Extremely low wages, bad upper management. Cares more about metrics than customer experience or products.

Viewing 1 - 3 of 110 Reviews

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Jobs at GameStop

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GameStop reviews FAQs

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GameStop SGA/Keyholder reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Okay

Passable

Too many metrics

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