Fun gateway into management, but no way to grow - Store Manager GameStop Employee Review

3.0
May 8, 2017
Recommend
CEO approval
Business Outlook

Pros

The great part about Gamestop are the products you sell. If you love video games, its hard NOT to be excited. New games, new technology, new accessories to hype up. I loved being genuinely excited about the things I sold. My teammates became some of my best best friends, and we had a blast. Sales Conference was always awesome. Free trip, food, consoles, games, and a mini E3 type conference just for the store managers. Sales conference is the main thing I miss about Gamestop honestly.

Cons

My district manager neglected my store. I rarely received DM visits, and when I did... he would pick me apart. There were lots of inconsistencies with the communication we would receive on the store level. The RD would give different directives than our DM, and it just became confusing. There are never enough store hours to hand out, especially during holidays. Once I hit the SM level, there was no where to go. I didn't want to wait around 10+ years only to eventually make 44k a year and be stuck. You have to play politics to move up to an area manager, or DM. I decided to leave for higher pay and to be developed professionally and personally. Gamestop isn't a company to work for your whole life, then retire from.

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5.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Games are awsoem for real

Cons

Low pay but it’s okay

3.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

You get real management experience fast. You can honestly say you handled: Inventory control Cash handling Customer conflict Sales goals Scheduling pressure Loss prevention Store operations Merchandising Trade-ins Tech/product support Opening and closing Problem-solving without backup That is valuable on a resume. You also learn independence. If you can run a store alone, you can handle pressure, prioritize, and make decisions without someone holding your hand. It can also be good if you like games, collectibles, tech, consoles, and talking to customers who care about that world. And if the store has decent traffic, you can build strong customer relationships. Regulars matter.

Cons

Being “store manager” but also being the only person there is often exploitation dressed up as responsibility. You may be expected to do the work of: Manager Sales associate Inventory clerk Security Customer service desk Tech advisor Cleaner Cashier Loss prevention Complaint handler All at once. The biggest cons: You are accountable for problems you may not have enough staff, payroll, or authority to fix. Upper management may push metrics, warranties, memberships, preorders, and sales goals without giving enough labor or support. You may get blamed for shrink, low numbers, customer complaints, late tasks, missed calls, or messy inventory even when the real issue is understaffing. Breaks can become fake breaks. If you are alone, you may not actually be able to step away. Safety can be an issue, especially with cash, consoles, theft, angry customers, or closing alone. The title can sound stronger than the pay. GameStop management responsibility has historically outweighed compensation in many stores. Burnout risk is high. You are constantly “on,” and there may be no one to absorb pressure with you.

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