Dan DeMatteo is incompetent, if you can overlook that ITS GREAT! - Assistant Manager GameStop Employee Review

4.0
Feb 6, 2009
Recommend
CEO approval
Business Outlook

Pros

If you like games its very hard not to like this job. Thats your biggest thing here is that you sell games. If you are full time the medical insurance is one of the best. Games, games, games, its very hard to get tired of it. You are always in the loop with knowledge of upcoming games and media in general. They are very flexible with your schedule and in general very laxed with rules and regulations. Its simple, dress nice, be nice to the customers and dont steal! One of the few jobs that I was excited to wake up to.

Cons

District managers are bone heads. Angry customers can be a buzz kill. The dailystruggle of new price changes, constant disorganization of your store, weekly counts. It is also very tideous to do Marketing kits every two sundays. Sometimes you have a manager who is too anal and unwilling to let the little things slide thus leading your game advisors to grow frustrated and unhappy which in turn makes your job more complicated then it should be. It should be a happy atmosphere most of the time but you do get those clowns like Dan DeMatteo who do not know what they are doing. And With that you realize its a good ol' boys club and you are out of luck.

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5.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Games are awsoem for real

Cons

Low pay but it’s okay

3.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

You get real management experience fast. You can honestly say you handled: Inventory control Cash handling Customer conflict Sales goals Scheduling pressure Loss prevention Store operations Merchandising Trade-ins Tech/product support Opening and closing Problem-solving without backup That is valuable on a resume. You also learn independence. If you can run a store alone, you can handle pressure, prioritize, and make decisions without someone holding your hand. It can also be good if you like games, collectibles, tech, consoles, and talking to customers who care about that world. And if the store has decent traffic, you can build strong customer relationships. Regulars matter.

Cons

Being “store manager” but also being the only person there is often exploitation dressed up as responsibility. You may be expected to do the work of: Manager Sales associate Inventory clerk Security Customer service desk Tech advisor Cleaner Cashier Loss prevention Complaint handler All at once. The biggest cons: You are accountable for problems you may not have enough staff, payroll, or authority to fix. Upper management may push metrics, warranties, memberships, preorders, and sales goals without giving enough labor or support. You may get blamed for shrink, low numbers, customer complaints, late tasks, missed calls, or messy inventory even when the real issue is understaffing. Breaks can become fake breaks. If you are alone, you may not actually be able to step away. Safety can be an issue, especially with cash, consoles, theft, angry customers, or closing alone. The title can sound stronger than the pay. GameStop management responsibility has historically outweighed compensation in many stores. Burnout risk is high. You are constantly “on,” and there may be no one to absorb pressure with you.

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