Sinking ship why bother - Store Manager GameStop Employee Review

1.0
Jul 28, 2012
Recommend
CEO approval
Business Outlook

Pros

Talking about video games all day. The relationships you can build with customers. Easy to get promoted if determined.

Cons

Over tasked with no payroll. Lack in quality control of used product recieved from warehouse. They do not like to pay you for the real amount of time it takes to complete the workload . The pressure that they put on all levels of staff causes employees to be less of a team and out for themselves causing tension. When you make too much they fire you to cut you out of your bonus and improve their bottom line which boost upper managements (DM,RD, Market VP) annual bonus.

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5.0
Jul 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Personable management that is understanding of education commitments

Cons

There are no cons to report

3.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

You get real management experience fast. You can honestly say you handled: Inventory control Cash handling Customer conflict Sales goals Scheduling pressure Loss prevention Store operations Merchandising Trade-ins Tech/product support Opening and closing Problem-solving without backup That is valuable on a resume. You also learn independence. If you can run a store alone, you can handle pressure, prioritize, and make decisions without someone holding your hand. It can also be good if you like games, collectibles, tech, consoles, and talking to customers who care about that world. And if the store has decent traffic, you can build strong customer relationships. Regulars matter.

Cons

Being “store manager” but also being the only person there is often exploitation dressed up as responsibility. You may be expected to do the work of: Manager Sales associate Inventory clerk Security Customer service desk Tech advisor Cleaner Cashier Loss prevention Complaint handler All at once. The biggest cons: You are accountable for problems you may not have enough staff, payroll, or authority to fix. Upper management may push metrics, warranties, memberships, preorders, and sales goals without giving enough labor or support. You may get blamed for shrink, low numbers, customer complaints, late tasks, missed calls, or messy inventory even when the real issue is understaffing. Breaks can become fake breaks. If you are alone, you may not actually be able to step away. Safety can be an issue, especially with cash, consoles, theft, angry customers, or closing alone. The title can sound stronger than the pay. GameStop management responsibility has historically outweighed compensation in many stores. Burnout risk is high. You are constantly “on,” and there may be no one to absorb pressure with you.

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