Has pros, but can be stressful. - Senior Game Advisor GameStop Employee Review

2.0
Aug 15, 2012
Recommend
CEO approval
Business Outlook

Pros

1) 15% discount on everything other than new systems. 2) Store is small and employees few, so everything is right there and you really get to know your coworkers. If you have awesome managers, it can be amazing. 3) Generally an easy job as a basic game advisor. 4) Check out games to test them before you buy. 5) Get to know more about games and other gamers. 6) When new stuff and price changes come in, you're usually the first to see them. 7) Very casual dress code.

Cons

Ugh, where do I start... 1) HUGE emphasis on selling things. It's prioritized over customer serive, which I think is just wrong. You are heavily pressured to sell as many pre-orders and PowerUp Pro cards as possible. It's uncomfortable trying to push people into buying these things, and it can be very stressful when nobody will do it, especially because Gamestop's expectations are unrealistic. You feel like your job is on the line, and in some cases, it is; some stores will have employees written up for poor sales numbers. If you're constantly feeling stressed about this or like you're not good enough, it can quickly kill your morale and make you hate your job. 2) Upper management where I worked was not empathetic, especially the district manager. Whenever my numbers happened to be low, they automatically assumed that it was because I weren't trying hard enough. I'm sorry, but sometimes, it's just impossible to get someone to buy a Pro card and reserve something when all they've come to buy is two $1 PS2 games. Customers without Pro cards that demand multiple transactions are nightmares. 3) It's retail. Some customers will treat you like dirt, even it you're the nicest person ever. They also seem to love messing up the game sections that you just spent forever alphabetizing. 4) Low pay and terrible hours. As a basic game advisor, your job is awfully easy, but you barely get enough hours to scrape by. However, as anything higher, you work way too hard for what you get paid and get far too many hours. 5) Tiny staff. It's good that you get to know each other, but if someone calls in sick, things can quickly turn disastrous.

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Pros

Personable management that is understanding of education commitments

Cons

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3.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

You get real management experience fast. You can honestly say you handled: Inventory control Cash handling Customer conflict Sales goals Scheduling pressure Loss prevention Store operations Merchandising Trade-ins Tech/product support Opening and closing Problem-solving without backup That is valuable on a resume. You also learn independence. If you can run a store alone, you can handle pressure, prioritize, and make decisions without someone holding your hand. It can also be good if you like games, collectibles, tech, consoles, and talking to customers who care about that world. And if the store has decent traffic, you can build strong customer relationships. Regulars matter.

Cons

Being “store manager” but also being the only person there is often exploitation dressed up as responsibility. You may be expected to do the work of: Manager Sales associate Inventory clerk Security Customer service desk Tech advisor Cleaner Cashier Loss prevention Complaint handler All at once. The biggest cons: You are accountable for problems you may not have enough staff, payroll, or authority to fix. Upper management may push metrics, warranties, memberships, preorders, and sales goals without giving enough labor or support. You may get blamed for shrink, low numbers, customer complaints, late tasks, missed calls, or messy inventory even when the real issue is understaffing. Breaks can become fake breaks. If you are alone, you may not actually be able to step away. Safety can be an issue, especially with cash, consoles, theft, angry customers, or closing alone. The title can sound stronger than the pay. GameStop management responsibility has historically outweighed compensation in many stores. Burnout risk is high. You are constantly “on,” and there may be no one to absorb pressure with you.

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