Not the kind of company I want to support my future family with. - Senior Game Advisor GameStop Employee Review

3.0
Sep 15, 2012
Recommend
CEO approval
Business Outlook

Pros

-Discounts -Privilege to "check out" games for a short period of time for free -Building "relationships" with customers who come to trust and listen to you

Cons

-(As a manager) While we stress that "the customer always comes first", upper management seems to more often frown upon incomplete tasks than dissatisfied customers -Payroll is constant issue. The company may have zero debt, but its employees suffer often by either overworking those on salary (store managers), or not providing sufficient help to those who are not (assistant manager/senior game advisers) -Numbers are more favored than satisfied -Hard work and sacrifice seems to be under-appreciated by the company. However, having a great supervisor (which I do) alleviates that to some degree

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5.0
Jul 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Personable management that is understanding of education commitments

Cons

There are no cons to report

3.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

You get real management experience fast. You can honestly say you handled: Inventory control Cash handling Customer conflict Sales goals Scheduling pressure Loss prevention Store operations Merchandising Trade-ins Tech/product support Opening and closing Problem-solving without backup That is valuable on a resume. You also learn independence. If you can run a store alone, you can handle pressure, prioritize, and make decisions without someone holding your hand. It can also be good if you like games, collectibles, tech, consoles, and talking to customers who care about that world. And if the store has decent traffic, you can build strong customer relationships. Regulars matter.

Cons

Being “store manager” but also being the only person there is often exploitation dressed up as responsibility. You may be expected to do the work of: Manager Sales associate Inventory clerk Security Customer service desk Tech advisor Cleaner Cashier Loss prevention Complaint handler All at once. The biggest cons: You are accountable for problems you may not have enough staff, payroll, or authority to fix. Upper management may push metrics, warranties, memberships, preorders, and sales goals without giving enough labor or support. You may get blamed for shrink, low numbers, customer complaints, late tasks, missed calls, or messy inventory even when the real issue is understaffing. Breaks can become fake breaks. If you are alone, you may not actually be able to step away. Safety can be an issue, especially with cash, consoles, theft, angry customers, or closing alone. The title can sound stronger than the pay. GameStop management responsibility has historically outweighed compensation in many stores. Burnout risk is high. You are constantly “on,” and there may be no one to absorb pressure with you.

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