Disappointing - Retail Clerk GameStop Employee Review

2.0
Sep 17, 2012
Recommend
CEO approval
Business Outlook

Pros

It's a place where you can be passionate about video games and all out geekery.

Cons

They only let you work 8 hours a week unless you're a manager. If you're a manager, which there are usually only 3 at any one location, they let you work 40. At minimum wage with only 8 hours a week, it's not enough to sustain anyone. Also, GameStops management styles range drastically from one to the other. This is not necessarily a con as long as you are aware of what style you want. One that gets visited by a majority of parents will be far more strict rather than one that's clientele is mostly younger people and gamers. A system is also in place at GameStop that counts sales and pits each Retail Clerk against each other for numbers. Only subscriptions to their magazine and preorders count. If you want to move into management, you need to get the highest numbers. I wasn't a salesman type, so I list this as a con, but honestly it depends on who you are and what you want to be.

Explore other reviews about GameStop

5.0
Jul 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Personable management that is understanding of education commitments

Cons

There are no cons to report

3.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

You get real management experience fast. You can honestly say you handled: Inventory control Cash handling Customer conflict Sales goals Scheduling pressure Loss prevention Store operations Merchandising Trade-ins Tech/product support Opening and closing Problem-solving without backup That is valuable on a resume. You also learn independence. If you can run a store alone, you can handle pressure, prioritize, and make decisions without someone holding your hand. It can also be good if you like games, collectibles, tech, consoles, and talking to customers who care about that world. And if the store has decent traffic, you can build strong customer relationships. Regulars matter.

Cons

Being “store manager” but also being the only person there is often exploitation dressed up as responsibility. You may be expected to do the work of: Manager Sales associate Inventory clerk Security Customer service desk Tech advisor Cleaner Cashier Loss prevention Complaint handler All at once. The biggest cons: You are accountable for problems you may not have enough staff, payroll, or authority to fix. Upper management may push metrics, warranties, memberships, preorders, and sales goals without giving enough labor or support. You may get blamed for shrink, low numbers, customer complaints, late tasks, missed calls, or messy inventory even when the real issue is understaffing. Breaks can become fake breaks. If you are alone, you may not actually be able to step away. Safety can be an issue, especially with cash, consoles, theft, angry customers, or closing alone. The title can sound stronger than the pay. GameStop management responsibility has historically outweighed compensation in many stores. Burnout risk is high. You are constantly “on,” and there may be no one to absorb pressure with you.

1
See reviews by: Helpful|Rating|Date|All