Store Manager - Store Manager GameStop Employee Review

3.0
Jun 4, 2018
Recommend
CEO approval
Business Outlook

Pros

Free games and consoles as a Store Manager. Get to go to conference yearly to check out any new releases of any upcoming video games and products. Building relationships with your customers had to be the best part of this because eventually you get your regulars this way and build rapport with them.

Cons

Lots of work, very few hours to assign to your staff as far as payroll goes and the higher ups are always on your case if you are not exceeding your sales and goals everyday. Management really doesn't care about their employees are just want to always see results. Low pay for the amount of stress that you receive being in a high pressured situation at all times. You work hard and receive nothing in return of the hard-work. No great feedback at all from managers or feeling "rewarded"

Explore other reviews about GameStop

5.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Games are awsoem for real

Cons

Low pay but it’s okay

3.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

You get real management experience fast. You can honestly say you handled: Inventory control Cash handling Customer conflict Sales goals Scheduling pressure Loss prevention Store operations Merchandising Trade-ins Tech/product support Opening and closing Problem-solving without backup That is valuable on a resume. You also learn independence. If you can run a store alone, you can handle pressure, prioritize, and make decisions without someone holding your hand. It can also be good if you like games, collectibles, tech, consoles, and talking to customers who care about that world. And if the store has decent traffic, you can build strong customer relationships. Regulars matter.

Cons

Being “store manager” but also being the only person there is often exploitation dressed up as responsibility. You may be expected to do the work of: Manager Sales associate Inventory clerk Security Customer service desk Tech advisor Cleaner Cashier Loss prevention Complaint handler All at once. The biggest cons: You are accountable for problems you may not have enough staff, payroll, or authority to fix. Upper management may push metrics, warranties, memberships, preorders, and sales goals without giving enough labor or support. You may get blamed for shrink, low numbers, customer complaints, late tasks, missed calls, or messy inventory even when the real issue is understaffing. Breaks can become fake breaks. If you are alone, you may not actually be able to step away. Safety can be an issue, especially with cash, consoles, theft, angry customers, or closing alone. The title can sound stronger than the pay. GameStop management responsibility has historically outweighed compensation in many stores. Burnout risk is high. You are constantly “on,” and there may be no one to absorb pressure with you.

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