Pros
Working with and selling games is of course a lot of fun. managers receive free games from companies as incentive to push the games to customers. Yearly managers conference in places like Las Vegas with classes taught by top developers and free games and goodies given out at an E3 style vendor show. employee discount can be stacked with the discount card which can give you 25% off used games. Internal promotion is encouraged. sales contests for product, points, and sometimes cash. good salary. good bonus opportunity based on performance factors.
Cons
45 hours minimum for store manager, but cheap on hours so sometimes you may work 12 hour shifts or 6-7 day weeks to get job done because you are responsible for everything getting done even if there are no hours for employees to be with you.If there are not enough hours for a manager meeting, they will force you to schedule your off day on the meeting day and forfeit the day off. With the hours being so low (even in REALLY busy locations) , you will often have single coverage shifts This can be dangerous because Gamestop deals with high dollar sales. Management is quick to forget when you have been #1 in sales for weeks if you , say, have a messy counter one day from a busy shift or large shipment. Also, it is VERY numbers and goals driven, so if you don't want your job threatened when you have a low week in reserve or subscription %s (even when you have normally done well) then this job is not for you. Also, if a customer has a complaint...they will write you up.period.There is no circumstance that they will not take the customers side. You aren't even allowed to hang up on a customer that is cussing you out or saying sexually explicit things to you. If you do so you can get fired.