Once a great company...now a black hole. - District Manager GameStop Employee Review

1.0
Sep 27, 2013
Recommend
CEO approval
Business Outlook

Pros

Fun environment at times and an exciting industry Good pay and bonuses Never boring

Cons

- Extremely poor work/life balance. GameStop will need to be your 1st, 2nd and 3rd priority. - Company leadership does not understand the business in the field...this is a change from a previous leadership that 100% knew what they were doing and made great decisions that gave the field confidence. - Zero interest in true development of people. In my market and region, there have been MANY great people who have left because of absolutely TERRIBLE leadership that has taken over in the past year. - Integrity is poor among leaders at the market and regional level. Very little that is said can be trusted and the example that is set when it comes to being good managers of people is extremely poor. - Favoritism and double standards are an every day occurrence. - Turnover is extremely high company wide because you are discouraged from developing people with a positive attitude. You are expected to bring people down instead of empowering people to achieve more and build on successes. - Many knee-jerk reactions that make managers lives miserable, often as the result of poor decisions by the market and regional leaders. Created an incredibly low morale in the field. - You live and die by the weekly performance file which is very flawed. Successful districts are often punished for doing well in previous years. If you are a top performer you are expected to keep improving at the same rate year over year. No consideration is given if you have been in the Top 10% in a category for multiple years in a row, so when you are not increasing sales or trades at the same rate as districts that were poor performers in the prior year you are told you are not good enough...even if you are still a top performer overall. - Once a strength and now a huge weakness...the field opinions no longer matter AT ALL.

Explore other reviews about GameStop

5.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Games are awsoem for real

Cons

Low pay but it’s okay

3.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

You get real management experience fast. You can honestly say you handled: Inventory control Cash handling Customer conflict Sales goals Scheduling pressure Loss prevention Store operations Merchandising Trade-ins Tech/product support Opening and closing Problem-solving without backup That is valuable on a resume. You also learn independence. If you can run a store alone, you can handle pressure, prioritize, and make decisions without someone holding your hand. It can also be good if you like games, collectibles, tech, consoles, and talking to customers who care about that world. And if the store has decent traffic, you can build strong customer relationships. Regulars matter.

Cons

Being “store manager” but also being the only person there is often exploitation dressed up as responsibility. You may be expected to do the work of: Manager Sales associate Inventory clerk Security Customer service desk Tech advisor Cleaner Cashier Loss prevention Complaint handler All at once. The biggest cons: You are accountable for problems you may not have enough staff, payroll, or authority to fix. Upper management may push metrics, warranties, memberships, preorders, and sales goals without giving enough labor or support. You may get blamed for shrink, low numbers, customer complaints, late tasks, missed calls, or messy inventory even when the real issue is understaffing. Breaks can become fake breaks. If you are alone, you may not actually be able to step away. Safety can be an issue, especially with cash, consoles, theft, angry customers, or closing alone. The title can sound stronger than the pay. GameStop management responsibility has historically outweighed compensation in many stores. Burnout risk is high. You are constantly “on,” and there may be no one to absorb pressure with you.

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