All in all, not that bad of place to work. - Game Advisor GameStop Employee Review

4.0
Jun 25, 2008
Recommend
CEO approval
Business Outlook

Pros

The best reasons to work for GameStop are flexible working hours, good employees, better discounts on video games compared to other retailer (woot!), and decent benefits. My store manager is flexible with everyone's working schedule. If you request a day off a couple of weeks in advance, there's a good chance she will not schedule you on that day. Plus, I go to school during the day and she allows enough time for me to do my homework between work without conflicting with my academic needs. The employees I work with are great! There's none of that "stick up the butt" or "pain in the ass" attitude going on and I love it. Everyone is nice and respectful to everyone. We have fun, but get work done. With my last job, everyone had one of the worst attitudes in the world. It's a great change. We get a pretty good discount, %15, off video games and video games accessories. Plus, I have an the Edge discount card which gives me an extra %10 off used games and accessories and %10 more on trade ins. So on an average new title used game, I'm only paying about 2/3 of the value of the game if it where brand new (great for gamers who love to buy games!). Oh, we also get %30 off books at Borders. All in all, GameStop offers a great discount. One of the benefit, but not limited to, working at GameStop is being able to check out used games or DvDs. With this privilege, many employees and I are able to save hundreds of dollars a month. I love it!

Cons

Some of the downsides of working at GameStop are the limited hours, dealing with extremely irate customers, and very limited women (my age) to work with. The GameStop I work at is very limited on hours. As a Game Advisor, you can get anywhere from 10-20 maybe 25 hours a week. It's not the best place to work if you're wanting a job to support your family, but if you just want to work a couple of hours a week for a little extra cash it's great. Dealing with irate customers gets repetitive. Some customers come in angered because their Xbox360 broke after a year or so, their Rock Band won't sync with their system, or something along those lines. The warranty has run out or GameStop cannot help you. Some items clearly say on the box "Do not return this product from where you bought it from. Please contact xxxxx company" or something very similar. I try to help them as much as I can within my power and with my training. Yeah, I'm going to say it but you've probably already noticed. GameStop, at least the one I work at, needs more women employees. Roughly between the ages of 17 and 24, around my age. It's not because I want to stare at them all day so get that out of your mind. It's for social reasons. I like talking to the guys at work, but sometimes you just need someone of the opposite sex to talk to. It's just different talking to a girl oppose to a guy.

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Pros

Games are awsoem for real

Cons

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3.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

You get real management experience fast. You can honestly say you handled: Inventory control Cash handling Customer conflict Sales goals Scheduling pressure Loss prevention Store operations Merchandising Trade-ins Tech/product support Opening and closing Problem-solving without backup That is valuable on a resume. You also learn independence. If you can run a store alone, you can handle pressure, prioritize, and make decisions without someone holding your hand. It can also be good if you like games, collectibles, tech, consoles, and talking to customers who care about that world. And if the store has decent traffic, you can build strong customer relationships. Regulars matter.

Cons

Being “store manager” but also being the only person there is often exploitation dressed up as responsibility. You may be expected to do the work of: Manager Sales associate Inventory clerk Security Customer service desk Tech advisor Cleaner Cashier Loss prevention Complaint handler All at once. The biggest cons: You are accountable for problems you may not have enough staff, payroll, or authority to fix. Upper management may push metrics, warranties, memberships, preorders, and sales goals without giving enough labor or support. You may get blamed for shrink, low numbers, customer complaints, late tasks, missed calls, or messy inventory even when the real issue is understaffing. Breaks can become fake breaks. If you are alone, you may not actually be able to step away. Safety can be an issue, especially with cash, consoles, theft, angry customers, or closing alone. The title can sound stronger than the pay. GameStop management responsibility has historically outweighed compensation in many stores. Burnout risk is high. You are constantly “on,” and there may be no one to absorb pressure with you.

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