I wish I could take it all back - Store Manager GameStop Employee Review

- Minimum amount of payroll allocated to 90% of stores according to federal law which will still enable salaried store management (83 hours or at least 2 full time employees). - Tasking, job responsibilities, and directives are poorly planned with payroll allocated. Basically, you either sacrifice customer service or work the extra hours yourself to get all required tasks done. - Conflicting district, region, market and company directives. When workforce management allocated you 86 hours and dictates it *should* take you XX for cust service + XX for weekly counts + XX for a midnight launch (which is far less labor than these tasks REALISTICALLY consume) add in on top of that your market VPs initiatives (because we need to do MORE so we can be BETTER than the rest of the company) and your regions initiatives (because we underperformed according to the rest of the market so we need to cold call an extra 100 customers) and then inventories and meetings amongst your district..... Guess who puts in the extra labor to get all this done?? - Highly stressful sales and performance based environment. - Instability and inconsistency within the organization from the District Manager level to Senior Vice President of Store Operations. You can have a great experience for years, and then have it all turned on your head in an instant with upper management changes. Repeated upper management changes. - High turnover, no job stability. You are expendable. Stores are closing. You are not valued as a person or an employee. Your manager is not valued as a person or employee. If you think different, you haven't been burned YET. And don't kid yourself, you might think you are a wonderful manager or sales leader and it'll work out for you. It won't. Look at Mike Dzura. He was our "one thing" leader and customer experience advocate. He did amazing things for this organization. And look at how gamestop valued him? Now think again about how this corporation values their people. In the last 18 months of my gamestop career I witnessed our Senior Vice President leaving, our NE market VP being let go, our Regional director shortly after, and in less than 12 months 100% District Manger turnover in the New England region. Don't even ask me how many store managers, I lost track. - Nearly all turnover I've witnessed is based on job dissatisfaction. We are talking DMs, some of which make close to 100k a year, walking away from this job with no other job lined up. People with family's, mortgages, and DECADES of experience and tenure with this company. Because they just can't take it. That is really something else. - No work life balance at all whatsoever. - Annoying sales behaviors, scripts, and cold calls. The gaming community thinks you're a joke, parents think you're obnoxious, and ordinary customers are baffled by a barrage of promotion, special offers, trade in deals, pre order and layaway options etc. - Extreme micromanagement and very little managerial responsibility. You will feel like less of a manager and more like a overpaid associate. With the labor allocated your team will consist of an assistant manager, a key-holder, and two part timers who get one shift each a week. Good luck finding coverage when you need a vacation! I can't say enough. It's awful. If you are reading this review as a current or potential employee, please do yourself a favor and look elsewhere. I was in love with gamestop for the first 5 years and for the last 2 I hung in there, thinking it would get better. I was a high performing, high potential manager at one time and watched all of that get flushed down the toilet. I let my self worth depreciate while I tried to get back what I had. I was fortunate to have been recruited by another company (voted top ten to work for and one of 5 most admired companies in the world). I've forgotten what it's like to really live. To go home and not stress about what's ahead or what I left behind. To feel appreciated and be encouraged to appreciate and develop my team. Oh, and I was offered more money, in a lower level RMT position.