Being a GameStop Store Manager can be a fun job, if you can handle high levels of stress and pressure. - Store Manager GameStop Employee Review

3.0
May 13, 2014
Recommend
CEO approval
Business Outlook

Pros

I spent about three years working my way up to store manager, and about a year and a half in that position. I can honestly say that I learned more from this job than I had at any I had held prior to it. The salary was reasonable, as long as you don't compare it to the number of hours you'll spend working. Like with any retail job, you're going to encounter people that simply cannot be pleased, but the majority of interactions were pleasant. The perks of the job are very nice: Any employee has the ability to borrow games (with certain restrictions), the discount is reasonable, but often times will not stack with other promotions. At the store manager level, once a year you get a free trip to somewhere in the country for a manager conference. GameStop pays for the flight, the hotel, breakfast and lunch every day, plus an expense card to cover dinners. During this conference, the attendees are generally given an assortment of frreebies, including games, gaming accessories, and occasionally new consoles. When you combine the managers' conference with a reasonable salary, a year end bonus based on your store's profitability, and decent benefits, plus the ability to write your own schedule, GameStop is a great way to get the "Store Manager" or "General Manager" title on your resume, at the very least. If you can handle the cons of the job.

Cons

Working as a GameStop Store Manager is not an easy job by any stretch of the imagination. The required weekly work hours in the position is 44 (or 45 in some markets), but to be truly successful you'll likely find yourself putting in no fewer than 50, and likely upwards of 60 during the holiday season. Even when you aren't on the clock, you're always on call. If an employee has to call out, and there is nobody available to cover the shift, it falls to you to cover regardless of whether it's your day off or if you've already worked a shift that day. Management above the store level tends to be terrible, and expectations are almost always unrealistic. In my time with the company I never felt there was somebody in a position above my own that I could approach with any complaints I had with the job, no matter how legitimate they might be.

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Pros

Games are awsoem for real

Cons

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3.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

You get real management experience fast. You can honestly say you handled: Inventory control Cash handling Customer conflict Sales goals Scheduling pressure Loss prevention Store operations Merchandising Trade-ins Tech/product support Opening and closing Problem-solving without backup That is valuable on a resume. You also learn independence. If you can run a store alone, you can handle pressure, prioritize, and make decisions without someone holding your hand. It can also be good if you like games, collectibles, tech, consoles, and talking to customers who care about that world. And if the store has decent traffic, you can build strong customer relationships. Regulars matter.

Cons

Being “store manager” but also being the only person there is often exploitation dressed up as responsibility. You may be expected to do the work of: Manager Sales associate Inventory clerk Security Customer service desk Tech advisor Cleaner Cashier Loss prevention Complaint handler All at once. The biggest cons: You are accountable for problems you may not have enough staff, payroll, or authority to fix. Upper management may push metrics, warranties, memberships, preorders, and sales goals without giving enough labor or support. You may get blamed for shrink, low numbers, customer complaints, late tasks, missed calls, or messy inventory even when the real issue is understaffing. Breaks can become fake breaks. If you are alone, you may not actually be able to step away. Safety can be an issue, especially with cash, consoles, theft, angry customers, or closing alone. The title can sound stronger than the pay. GameStop management responsibility has historically outweighed compensation in many stores. Burnout risk is high. You are constantly “on,” and there may be no one to absorb pressure with you.

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