Disappointing - Store Manager GameStop Employee Review

2.0
May 4, 2010
Recommend
CEO approval
Business Outlook

Pros

Working with games. You get free games and a discount. You get first crack at trade ins as they arrive into the store.

Cons

Scheduling can be a pain. You don't know your amount of hours for your staff until the middle of the week prior. This really can make it hard to schedule, especially if they are going to be rearranging your store or if there will be a visit. You are allocated hours for each week, those are for that week only, you can' t bank hours for later in the month to cover when YOU think the store will need it. You never have enough hours anyways. Expect to spend a great deal of time working by yourself. If you do end up needing to cut hours, you are salaried and have to pick up the slack. Pay wasn't altogether that great. You don't have much say in how much your hourly associates get paid. Your Game Advisors make min. wage, that makes it really hard to get quality associates. Same with your assistant manager and key holders, it would be beneficial to have a little more freedom in deciding their initial pay rate. No real advancement opportunities. Pay wasn't altogether that great, especially when you have to kick in extra hours to make sure other tasks get done. You don't get to have much of a say in how your store looks or to tweak planogram layouts. You just aren't able to manage some o

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5.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Games are awsoem for real

Cons

Low pay but it’s okay

3.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

You get real management experience fast. You can honestly say you handled: Inventory control Cash handling Customer conflict Sales goals Scheduling pressure Loss prevention Store operations Merchandising Trade-ins Tech/product support Opening and closing Problem-solving without backup That is valuable on a resume. You also learn independence. If you can run a store alone, you can handle pressure, prioritize, and make decisions without someone holding your hand. It can also be good if you like games, collectibles, tech, consoles, and talking to customers who care about that world. And if the store has decent traffic, you can build strong customer relationships. Regulars matter.

Cons

Being “store manager” but also being the only person there is often exploitation dressed up as responsibility. You may be expected to do the work of: Manager Sales associate Inventory clerk Security Customer service desk Tech advisor Cleaner Cashier Loss prevention Complaint handler All at once. The biggest cons: You are accountable for problems you may not have enough staff, payroll, or authority to fix. Upper management may push metrics, warranties, memberships, preorders, and sales goals without giving enough labor or support. You may get blamed for shrink, low numbers, customer complaints, late tasks, missed calls, or messy inventory even when the real issue is understaffing. Breaks can become fake breaks. If you are alone, you may not actually be able to step away. Safety can be an issue, especially with cash, consoles, theft, angry customers, or closing alone. The title can sound stronger than the pay. GameStop management responsibility has historically outweighed compensation in many stores. Burnout risk is high. You are constantly “on,” and there may be no one to absorb pressure with you.

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