The Truths of GameStop - Game Advisor GameStop Employee Review

3.0
Nov 5, 2014
Recommend
CEO approval
Business Outlook

Pros

You Get To Rent out Video Games Talk About Video Games If you are a manager/asm/sm/sga you get free games/merchandise but if you are a lowly store grunt you get close to nothing

Cons

Its Retail its not what everyone expects, its not all video games and fun. You have to go through much customer interaction and mindless pitching of products, memorizing 3 sentence long phone greetings that you must repeat without fail every time you answer a phone, mindless pitching of membership cards, reserving games, trading games in, credit cards, literally you spend most of your transaction trying to harass the customer into buying something they really don't need. Example: "Hi I just want to buy Cal of Duty For the PS4" Employee: " Do you want it Pre Owned?" Customer: "No, I want a new copy" Employee: "But You Save $5 Buying Pre Owned" Customer: "No Thanks Just a New Copy" Employee: " If You are a Pro Member you get 10% off and save $15 dollars, and if you sign up today you get a Buy 2 get 1 any pre owned game coupon, along with 1 year of Game Informer" Customer: " No thank you, just a new copy of Call of Duty" Employee: " Okay, would you like to buy the season pass that comes along with this game?" Customer: "No" Employee: " Why Not, if you buy the season pass now you save $10 by buying all 4 map packs together" Customer: "No thanks, Just the Game" Employee: "While you are here would you like to pre order Assassins Creed, Grand Theft Auto, Pokemon?" Customer: "No" Employee: "Gamestop has an all new PowerUp Rewards Credit Card, if you are a Pro Member you get 15,000 points and if you are a Basic you get 5,000 points as well as a $0 Annual Fee with the card, and if you spend more than $500 you get 6 months interest free financing" Customer: "I dont need a credit card" Employee: "Ok, here is your receipt and on it is a survey in which you can go online and tell GameStop how we did and you get entered for a chance to win a $100 Gamestop Gift Card

Explore other reviews about GameStop

5.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Games are awsoem for real

Cons

Low pay but it’s okay

3.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

You get real management experience fast. You can honestly say you handled: Inventory control Cash handling Customer conflict Sales goals Scheduling pressure Loss prevention Store operations Merchandising Trade-ins Tech/product support Opening and closing Problem-solving without backup That is valuable on a resume. You also learn independence. If you can run a store alone, you can handle pressure, prioritize, and make decisions without someone holding your hand. It can also be good if you like games, collectibles, tech, consoles, and talking to customers who care about that world. And if the store has decent traffic, you can build strong customer relationships. Regulars matter.

Cons

Being “store manager” but also being the only person there is often exploitation dressed up as responsibility. You may be expected to do the work of: Manager Sales associate Inventory clerk Security Customer service desk Tech advisor Cleaner Cashier Loss prevention Complaint handler All at once. The biggest cons: You are accountable for problems you may not have enough staff, payroll, or authority to fix. Upper management may push metrics, warranties, memberships, preorders, and sales goals without giving enough labor or support. You may get blamed for shrink, low numbers, customer complaints, late tasks, missed calls, or messy inventory even when the real issue is understaffing. Breaks can become fake breaks. If you are alone, you may not actually be able to step away. Safety can be an issue, especially with cash, consoles, theft, angry customers, or closing alone. The title can sound stronger than the pay. GameStop management responsibility has historically outweighed compensation in many stores. Burnout risk is high. You are constantly “on,” and there may be no one to absorb pressure with you.

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