A great job, but a terrible career! - Store Manager GameStop Employee Review

2.0
Aug 17, 2008
Recommend
CEO approval
Business Outlook

Pros

If you love retail and don't have a degree, then you'll love having your own store. Company turnover is so high that you can easily work your way from seasonal to store manager in a year, especially if you are willing to relocate. Yearly conferences give you a good look into what this industry has to offer, and the experience looks excellent on a resume. As long as you put your best foot forward, and don't give any excuses, your district manager will be one of your best friends. Health benefits are some of the best I have ever seen, and other benefits make the job very desirable for anyone with a small family.

Cons

Gamestop is a rapidly growing company that poorly communicates it's plans. While they may listen to what you have to say, changes come slowly if at all. Prepare to be left in the dark about nearly everything that is important to your job security, then always prepare for the possibly of being burned with little to no notice. Gamestop's salary is the biggest trap ever invented. You'll work at least 44 hours per week, and over 50 hours per week during big release dates. I've worked as many as 81 hours in a single week. While they offer to pay for your schooling, it is literally impossible to finish a college degree while working those hours. You will sacrifice everything to fit this company's schedule into your life, usually with little to no notice. Also, raises are typically lower than the rate of inflation, meaning that you'll actually have less purchasing power each year. That's right, raises are so small that you'll actually have less money each year!

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5.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Games are awsoem for real

Cons

Low pay but it’s okay

3.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

You get real management experience fast. You can honestly say you handled: Inventory control Cash handling Customer conflict Sales goals Scheduling pressure Loss prevention Store operations Merchandising Trade-ins Tech/product support Opening and closing Problem-solving without backup That is valuable on a resume. You also learn independence. If you can run a store alone, you can handle pressure, prioritize, and make decisions without someone holding your hand. It can also be good if you like games, collectibles, tech, consoles, and talking to customers who care about that world. And if the store has decent traffic, you can build strong customer relationships. Regulars matter.

Cons

Being “store manager” but also being the only person there is often exploitation dressed up as responsibility. You may be expected to do the work of: Manager Sales associate Inventory clerk Security Customer service desk Tech advisor Cleaner Cashier Loss prevention Complaint handler All at once. The biggest cons: You are accountable for problems you may not have enough staff, payroll, or authority to fix. Upper management may push metrics, warranties, memberships, preorders, and sales goals without giving enough labor or support. You may get blamed for shrink, low numbers, customer complaints, late tasks, missed calls, or messy inventory even when the real issue is understaffing. Breaks can become fake breaks. If you are alone, you may not actually be able to step away. Safety can be an issue, especially with cash, consoles, theft, angry customers, or closing alone. The title can sound stronger than the pay. GameStop management responsibility has historically outweighed compensation in many stores. Burnout risk is high. You are constantly “on,” and there may be no one to absorb pressure with you.

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