Bad experience - Customer Success Manager (CSM) Go1 Employee Review

1.0
Mar 5, 2024
Recommend
CEO approval
Business Outlook

Pros

There were some really good people but most of them have left.

Cons

Bad hires, American focus, they're trying to blitzscale but don't have a killer product. Not many e-Learning specialists.

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Go1 Response
2y
Thank you for sharing your candid feedback. We appreciate you taking the time to provide your perspective on the pros and cons of working at Go1. We're glad you enjoyed working with some of our talented colleagues, although we're sorry to hear that many of them have moved on. Your points about our American focus and need for more e-learning specialists are well-noted. As a global company, ensuring we have a diverse, international mindset is important to us. Thank you again for the honest feedback. Perspectives like yours help us identify areas for improvement as we continue evolving our products, processes and culture. We're grateful for insights from those who have been part of our journey 💙

Explore other reviews about Go1

5.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Go1 has a lot of amazing people who are working hard to shift the business towards a new vision which will be significantly more competitive and is inspiring to be a part of. Past years of Go1 have felt like the product strategy slowed or stalled, but the energy has begun to rebound as we’ve re-envisioned the product direction. It’s exciting to be part of. The people are genuinely kind, the in-person get togethers (GoGether) are fun and well planned, the culture has improved a lot in the last year!

Cons

Go1 is evolving quickly (feels like a lot of change) because the market is evolving quickly. It can feel overwhelming at times, but better to be moving fast and changing directions vs staying static!

1
2.0
Jul 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of good people.

Cons

Management, leadership and ability to make a difference.

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