Customer Service Rep - Customer Service Representative HGS Employee Review

3.0
Feb 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Benefits. Trained very well before going out on the floor. Positive work environment. Great co-workers.

Cons

High turnover. Abusive customers. TL not always supportive of your choices. Always changing schedule.

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HGS Response
8y
Hi, thank you for your review. Glad to hear that you got an opportunity to work with great co-workers in such a positive work environment. Inputs from people like will help in making HGS better. Kindly leave a note to us at Talk2us@teamhgs.com

Explore other reviews about HGS

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I don’t have any con

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HGS Response
1mo
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy Good Hours Good work/life balance

Cons

Low pay for the chat agent, but pay increases in time Can be laid off easily

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