Is HGS a good company to work for as a Associate?

Associate professionals working at HGS have rated their employer with 3.4 out of 5 stars in 48 Glassdoor reviews. This is a higher than average score with the overall rating of HGS employees being 3.3 out of 5 stars. Search open Associate Jobs at HGS now and start preparing for your job interview by browsing frequently asked Associate interview questions at HGS .

Does HGS pay Associate employees well?

Associate professionals rate their compensation and benefits at HGS with 2.0 out of 5 stars based on 48 anonymously submitted employee reviews. This is 36.7% worse than the company average rating for salary and benefits. Find out more about Associate salaries at HGS.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (63) , Customer Relationship Officer (60) , Customer Service Associate (59) , Customer Service (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Work from home is good" ((in 205 reviews)); "Work environment is good and friendly" ((in 136 reviews)); "Good people are HGS OFFICE" ((in 132 reviews)); "Friendly nature good environment better place to work" ((in 121 reviews)); "Good training is going on" ((in 103 reviews))

What are the cons of working at HGS according to real employee reviews?

"Poor management and will not appreciate hard work" ((in 212 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 207 reviews)); "Pros are managers are the worst" ((in 83 reviews)); "Long hours but others everything else is good" ((in 23 reviews)); "Poor communication internally" ((in 22 reviews))

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HGS

HGS Associate reviews

3.4

81% would recommend to a friend

(48 total reviews)

Venkatesh Korla

Not enough data to show CEO approval

73% positive business outlook

Ratings by category

2.8

Work/Life balance

2.7

Career opportunities

2.6

Culture & values

2.4

Senior management

2.2

Diversity & inclusion

2.0

Compensation and benefits

Associate employees have rated HGS with 3.4 out of 5 stars, based on 48 company reviews on Glassdoor. This indicates that most Associate professionals have a good working experience there. HGS is rated in line with the average (within 1 standard deviation) by Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

48 reviews

3.0

Dec 16, 2025

Finance and accounts

Associate

Recommend

CEO approval

Business Outlook

Pros

Better for kick start your career and learning

Cons

Less pay Less RnR More work pressure Politics No work life balance

HGS Response

7mo

Thank you for your feedback. We’re glad HGS supported your learning and career start. We appreciate and for any concerns, please contact Talk2Us@teamhgs.com.

3.0

Sep 9, 2025

HGS review

Associate

Recommend

CEO approval

Business Outlook

Pros

Good place to work.Though I work at IDFC FIRST bank through hgs

Cons

Mediclaim is of lesser amount and not such great facilities

HGS Response

10mo

Thank you for your feedback. We’re glad you find HGS a good place to work. We’ll share your concern with our team. For more details, please reach us at Talk2us@teamhgs.com

5.0

Jul 17, 2025

Perfect to work

Associates

Recommend

CEO approval

Business Outlook

Pros

Perfect to work in this organization

Cons

There is none negative about this company

HGS Response

12mo

Thank you for sharing your feedback! We’re happy to hear you had a great experience at HGS. Wishing you the best for your future!

Viewing 1 - 3 of 48 Reviews

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HGS Associate reviews

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