Good for Retirement - Anonymous employee HGS Employee Review

3.0
Feb 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Benefits and Retirement Benefit, Nice People and Flexible schedule for higher management ( depends on your reporting manager)

Cons

Unstructured and Poor Management, Low level of Employee Engagement, Limited opportunity for Growth and Development, High Effort Low Impact Task. PCs, Laptops are outdated. Poor Accountability on Higher Management side. They Value Tenurity over Performance. Level of competency on the role is lower compared to acceptable industry Standards.

Explore other reviews about HGS

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I don’t have any con

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HGS Response
2mo
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy Good Hours Good work/life balance

Cons

Low pay for the chat agent, but pay increases in time Can be laid off easily

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