good interview process - Customer Service Representative HGS Employee Review

4.0
Mar 30, 2018
Recommend
CEO approval
Business Outlook

Pros

good salary for fresher in non voice

Cons

6 days working and rotational off

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HGS Response
8y
Hi, thank you for sharing your review. We appreciate your feedback. Please help us in understanding your concern better by writing to us at Talk2us@teamhgs.com

Explore other reviews about HGS

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I don’t have any con

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HGS Response
2mo
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy Good Hours Good work/life balance

Cons

Low pay for the chat agent, but pay increases in time Can be laid off easily

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HGS Response
11h
Thank you for your feedback. We're glad you appreciated the work-life balance and flexible hours. We value your suggestions and welcome further feedback at talk2us@hgs.com. Wishing you all the best in your future endeavors.
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