customer services role - Anonymous employee HGS Employee Review

3.0
Apr 19, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good organisation, excellent shift hours

Cons

poor pay against industry standards

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HGS Response
7y
Hi, thank you for your valuable review. We believe in providing industry standard remuneration. At the same time, we understand your concern and would like to discuss further on this. Please write to us at Talk2us@teamhgs.com.

Explore other reviews about HGS

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I don’t have any con

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HGS Response
2mo
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy Good Hours Good work/life balance

Cons

Low pay for the chat agent, but pay increases in time Can be laid off easily

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HGS Response
1d
Thank you for your feedback. We're glad you appreciated the work-life balance and flexible hours. We value your suggestions and welcome further feedback at talk2us@hgs.com. Wishing you all the best in your future endeavors.
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