CSA - CSA - Customer Service Associate HGS Employee Review

3.0
May 6, 2018
Recommend
CEO approval
Business Outlook

Pros

Good working environment and culture.

Cons

Mangement, benefits and compensations are always delayed.

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HGS Response
8y
Hi, thank you for sharing your experience at HGS. We're happy to hear that you have a good environment at HGS! However, we're concerned by your feedback. We'd like to know more, and please get in touch with us @ talk2us@teamhgs.com.

Explore other reviews about HGS

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I don’t have any con

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HGS Response
2mo
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy Good Hours Good work/life balance

Cons

Low pay for the chat agent, but pay increases in time Can be laid off easily

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HGS Response
2d
Thank you for your feedback. We're glad you appreciated the work-life balance and flexible hours. We value your suggestions and welcome further feedback at talk2us@hgs.com. Wishing you all the best in your future endeavors.
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