Medical Claim processor - Claim Processor HGS Employee Review

1.0
May 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Nothing to say, it doesn't look BPO. It's looks like factory.

Cons

Working environment is like in market, employees are treated as servants. Employees should extend or do double shift without any extra money pay. For most of them we feel like garments factory. Management doesn't keep their like in yearly hikes. They even black mail employees in giving experience letter. I think hinduja brothers have become billionaire from BPO sector where they black mail employees.

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HGS Response
7y
Hi, we feel sorry for your unpleasant experience at HGS. We do not want any of our employees to feel undervalued. We would like to get more insight into the issues you experienced better. Please write to us at Talk2us@teamhgs.com

Explore other reviews about HGS

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I don’t have any con

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HGS Response
2mo
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy Good Hours Good work/life balance

Cons

Low pay for the chat agent, but pay increases in time Can be laid off easily

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HGS Response
3d
Thank you for your feedback. We're glad you appreciated the work-life balance and flexible hours. We value your suggestions and welcome further feedback at talk2us@hgs.com. Wishing you all the best in your future endeavors.
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