Customer care - Customer Service Representative HGS Employee Review

3.0
May 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Good management, discipline , good environment

Cons

For now we do not find any challenges

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HGS Response
8y
Hi, thank you for the valuable feedback. Glad to see that you are enjoying many aspects working at HGS. Please feel free to write to us at Talk2us@teamhgs.com.

Explore other reviews about HGS

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I don’t have any con

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HGS Response
2mo
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy Good Hours Good work/life balance

Cons

Low pay for the chat agent, but pay increases in time Can be laid off easily

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HGS Response
4d
Thank you for your feedback. We're glad you appreciated the work-life balance and flexible hours. We value your suggestions and welcome further feedback at talk2us@hgs.com. Wishing you all the best in your future endeavors.
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