Good management, stress in work - Customer Service Representative HGS Employee Review

3.0
Feb 18, 2019
Recommend
CEO approval
Business Outlook

Pros

People in the company are great. They are very friendly and will help you with all your needs.

Cons

Its tiring to cater 50-80 calls per day.. Plus the salary is not worth the stress that we encounter everyday.

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HGS Response
7y
Hi, thank you for sharing your review. Glad to hear that you had a pleasant people working with you in HGS. We believe in providing industry standard remuneration.At the same time we want to understand your concern better. Please write to us at Talk2us@teamhgs.com

Explore other reviews about HGS

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I don’t have any con

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HGS Response
2mo
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy Good Hours Good work/life balance

Cons

Low pay for the chat agent, but pay increases in time Can be laid off easily

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HGS Response
3d
Thank you for your feedback. We're glad you appreciated the work-life balance and flexible hours. We value your suggestions and welcome further feedback at talk2us@hgs.com. Wishing you all the best in your future endeavors.
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