poor training - Work At Home Telephone Customer Service Representative HGS Employee Review

Hi, thank you for sharing your feedback and kind words. It has certainly been a challenging time, but we are very proud of our team at HGS how they have adapted and continue to support our essential business clients from a variety of locations/platforms and @home scenarios. It is always nice to hear from our former and current employees about the experiences they have had with us. It helps us to improve with valuable feedback. Dealing with all sorts of inquiries across all our different clients can sometimes be challenging, but we are always striving to offer our employees ways to future-proof their careers with life-long transferable skills. Thank you for being part of OneHGS.