Third party call cento - Customer Service Representative HGS Employee Review

4.0
May 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay Work from home They send you equipment Training provided Benefits

Cons

Hours can be terrible when you first start

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HGS Response
5y
Hi, thanks for taking the time to share your feedback. It is always nice to hear from our former and current employees about the experiences they have had with us. We do understand our schedules can sometimes be challenging, which is why our hiring process is very robust, open, and honest to set the job expectations to be very realistic. HGS Canada is always striving to develop the members of our team and increase their client and systems knowledge. We want our people to learn and grow together. Thank you for being a part of Team HGS.

Explore other reviews about HGS

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I don’t have any con

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HGS Response
2mo
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy Good Hours Good work/life balance

Cons

Low pay for the chat agent, but pay increases in time Can be laid off easily

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HGS Response
4d
Thank you for your feedback. We're glad you appreciated the work-life balance and flexible hours. We value your suggestions and welcome further feedback at talk2us@hgs.com. Wishing you all the best in your future endeavors.
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