decent - Customer Service Representative HGS Employee Review

4.0
Nov 22, 2021
Recommend
CEO approval
Business Outlook

Pros

promotion opportunity decent pay lunch price low

Cons

very demanding shift changes be told what to do alot

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HGS Response
4y
Thank you, for leaving us a positive review. We are elated that you loved your experience! We put customer/staff experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Again, thank you for your kind words!

Explore other reviews about HGS

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I don’t have any con

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HGS Response
2mo
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy Good Hours Good work/life balance

Cons

Low pay for the chat agent, but pay increases in time Can be laid off easily

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HGS Response
3d
Thank you for your feedback. We're glad you appreciated the work-life balance and flexible hours. We value your suggestions and welcome further feedback at talk2us@hgs.com. Wishing you all the best in your future endeavors.
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