Does Heart + Paw pay their employees well?

According to anonymously submitted Glassdoor reviews, Heart + Paw employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Heart + Paw. This rating has improved by 12% over the last 12 months.

How satisfied are employees working at Heart + Paw?

46% of Heart + Paw employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Heart + Paw 3.5 out of 5 for work life balance, 2.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Heart + Paw?

Center Director (6) , Care Coordinator (4) , Center Worker (3) , Front Desk Receptionist (3) , Veterinary Assistant (3) , Pet Stylist (2) , Veterinarian (2) , Veterinary Technician (2)

What are the pros of working at Heart + Paw according to real employee reviews?

"Good Pay and Good Hours" ((in 6 reviews)); "Benefits are great for the most part." ((in 5 reviews)); "Benefits are okay, coworkers are great for the most part, veterinary care is decent" ((in 4 reviews)); "Flexibility with hours/scheduling, good PTO/vacation time, mostly wonderful team members, opportunities for growth (only if you are a good worker)" ((in 4 reviews))

What are the cons of working at Heart + Paw according to real employee reviews?

"Poor management to employee communication." ((in 5 reviews)); "I’m not sure if it was just the doctor at my clinic or heart and paw in general but when there was an opportunity to promote a good employee from within to the clinical manager position she was led on and made to believe that would be her job but she was not told that the whole time the doctor had interviewed outside people and hired someone else instead." ((in 4 reviews)); "Poor leadership" ((in 4 reviews))

What are employees saying about Heart + Paw layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Heart + Paw layoffs and their outlook for job security at Heart + Paw in 2026.

What are the top reviewed Heart + Paw locations?

Philadelphia , Hagerstown , Cherry Hill , Marlton , Warren , King of Prussia , Pittsburgh , Baltimore , Glenn Dale , Phila

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Heart + Paw reviews

Great Company - Veterinary Assistant Heart + Paw Employee Review

5.0

Sep 17, 2025

Veterinary assistant

Recommend

CEO approval

Business Outlook

Pros

Great culture, opportunities for advancement, team member benefits

Cons

Short staffing without additional support

Heart + Paw Response

8mo

Thank you for taking the time to share your positive experience and for your continued commitment to Heart Paw. We’re delighted to hear that you value our culture, opportunities for advancement, and team member benefits. Creating an environment where our team members can thrive both personally and professionally is a top priority for us. We also appreciate your thoughtful feedback regarding staffing and resource support. We understand the challenges that can arise during periods of short staffing and are continually exploring ways to strengthen support systems across our centers, including considering relief options when needed. Your insights are invaluable in helping us improve and continue building a workplace we can all be proud of. Thank you again for your dedication and for being an important part of the Heart Paw family.

Explore other reviews about Heart + Paw

5.0

Aug 29, 2025

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Awesome coworkers who truly care about your success and work-life balance -Leadership is open, approachable, and actively listens to feedback -Transparent and honest communication when implementing new systems -Genuine focus on improving workflows for team members, clients, and their pets -Company is growing and constantly looking for ways to improve I’ve always looked for a company that provides the creative freedom, support, and autonomy that Heart + Paw affords me to support our teams. I don't believe in “unicorn practices,” but there are good people at Heart + Paw that work hard every day to create a place where you can make a difference doing what you love.

Cons

-Rapid growth means frequent system and process changes -If you’re not flexible or open to change it could make implementing new systems challenging for you.

Heart + Paw Response

8mo

Thank you for taking the time to share such a thoughtful and positive review. We’re thrilled to hear that you feel supported by your team and value the openness, transparency, and collaborative spirit that we strive to cultivate across Heart Paw. Creating an environment where team members feel empowered, heard, and inspired to grow is at the heart of who we are. We also appreciate your insight regarding growth and change. As we continue to evolve and expand, we recognize that frequent updates to systems and processes can present challenges, and we remain committed to providing the communication and support needed to make these transitions as smooth as possible. Your feedback and dedication help us continue building a company where passionate people can thrive while making a meaningful difference for pets, their families, and each other. Thank you for being an important part of the Heart Paw family.

1.0

Jul 14, 2026

Center director

Recommend

CEO approval

Business Outlook

Pros

Benefits, PTO, Schedule Flexibility, Pay

Cons

Upper Level Management, Corporate structure, Workplace Toxicity and Culture, Quality of Medicine

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Veterinary Receptionist

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