Good benefits and pay, but toxic culture persists - Center Director Heart + Paw Employee Review

Great culture, opportunities for advancement, team member benefits

Short staffing without additional support

None worth saying at this point

Upper management doesn’t listen to feedback from in center management. All of upper management are long time friends so any complaints concerning their abusive behavior, like name calling, is dismissed. There is little to no genuine concern for center level team members and they are viewed as expendable people that can be easily replaced. Expensive pricing to clients when they are provided what can easily be called shelter level medicine depending on the doctor. They view clients as a simple numbers game. All of the doctors are not terrible but steer clear of the centers that have them and are protected by the status quo. Welcome to Banfield 2.0, my recommendation…do your research before going there.