Does Heart + Paw pay their employees well?

According to anonymously submitted Glassdoor reviews, Heart + Paw employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Heart + Paw. This rating has improved by 12% over the last 12 months.

How satisfied are employees working at Heart + Paw?

46% of Heart + Paw employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Heart + Paw 3.5 out of 5 for work life balance, 2.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Heart + Paw?

Center Director (6) , Care Coordinator (4) , Center Worker (3) , Front Desk Receptionist (3) , Veterinary Assistant (3) , Pet Stylist (2) , Veterinarian (2) , Veterinary Technician (2)

What are the pros of working at Heart + Paw according to real employee reviews?

"Good Pay and Good Hours" ((in 6 reviews)); "Benefits are great for the most part." ((in 5 reviews)); "Benefits are okay, coworkers are great for the most part, veterinary care is decent" ((in 4 reviews)); "Flexibility with hours/scheduling, good PTO/vacation time, mostly wonderful team members, opportunities for growth (only if you are a good worker)" ((in 4 reviews))

What are the cons of working at Heart + Paw according to real employee reviews?

"Poor management to employee communication." ((in 5 reviews)); "I’m not sure if it was just the doctor at my clinic or heart and paw in general but when there was an opportunity to promote a good employee from within to the clinical manager position she was led on and made to believe that would be her job but she was not told that the whole time the doctor had interviewed outside people and hired someone else instead." ((in 4 reviews)); "Poor leadership" ((in 4 reviews))

What are employees saying about Heart + Paw layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Heart + Paw layoffs and their outlook for job security at Heart + Paw in 2026.

What are the top reviewed Heart + Paw locations?

Philadelphia , Hagerstown , Cherry Hill , Marlton , Warren , King of Prussia , Pittsburgh , Baltimore , Glenn Dale , Phila

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Heart + Paw reviews

Worst experience - Anonymous employee Heart + Paw Employee Review

1.0

May 13, 2021

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get to work with animals every day. Learn different things about animal behavior

Cons

It’s a click, favoritism plays out here In all aspects, you have one of the higher ups that was the head of a cookie company. You send him your concerns and he brushes it off. They say they care about their employees but that’s far from the truth. Another employee was just promoted to a corporate promotion. They would have daily break downs, throw shampoo bottles, stress dogs out and basically not care. Very hard to watch and a main reason for leaving. The fact that they promoted someone like this to teach others is disgusting. Low pay, terrible benefits, acts like an MLM company trying to sell daycare packages to clientele. Benefits suck. The discount pet care is not that, you end up paying every paycheck on taxed amounts.

Heart + Paw Response

Thank you for sharing your feedback. We are disappointed to hear you felt your experience did not meet your expectations. We strive to provide a supportive and encouraging environment for all team members. Favoritism, bullying, and any other type of toxic behavior are not tolerated at any level in this organization, and we regret to hear you felt this took place at your location. We ask that anyone with concerns about animal mistreatment to reach out to Human Resources so they can be heard and addressed.

Explore other reviews about Heart + Paw

5.0

Sep 17, 2025

Veterinary assistant

Recommend

CEO approval

Business Outlook

Pros

Great culture, opportunities for advancement, team member benefits

Cons

Short staffing without additional support

Heart + Paw Response

8mo

Thank you for taking the time to share your positive experience and for your continued commitment to Heart Paw. We’re delighted to hear that you value our culture, opportunities for advancement, and team member benefits. Creating an environment where our team members can thrive both personally and professionally is a top priority for us. We also appreciate your thoughtful feedback regarding staffing and resource support. We understand the challenges that can arise during periods of short staffing and are continually exploring ways to strengthen support systems across our centers, including considering relief options when needed. Your insights are invaluable in helping us improve and continue building a workplace we can all be proud of. Thank you again for your dedication and for being an important part of the Heart Paw family.

1.0

Jul 14, 2026

Center director

Recommend

CEO approval

Business Outlook

Pros

Benefits, PTO, Schedule Flexibility, Pay

Cons

Upper Level Management, Corporate structure, Workplace Toxicity and Culture, Quality of Medicine

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Jobs at Heart + Paw

Dog Daycare Specialist

Associate Veterinarian

Veterinary Receptionist

Associate Veterinarian

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